Customer service

Customer service

Technical support

Delivery and Service


 Technical support

If you wish, we can provide you with the complete installation of your printing machinery and equipment, ensuring that your printing machine starts operating smoothly. After installation is complete, we will conduct a full-system commissioning and performance check on the equipment, and provide you with a detailed report on the installation and operational testing results. Additionally, we can offer professional training for your equipment operators and maintenance personnel. With our expert management team, extensive field construction experience, rigorous quality control measures, and comprehensive installation inspection and acceptance services, we are your reliable choice.

Large inventories of spare parts are available in all major regions worldwide.

Next-day delivery

Long-term product support services (for older printing machines, spare parts supply is not an issue).

Global Technical Service Center

All technical personnel have undergone high-standard skills training.

Feng Tai never compromises on quality.

 

All of our flagship products have undergone rigorous testing and meet CE standards. We make every effort to fine-tune them, ensuring long-term stable performance.

Care throughout the entire lifecycle


Fengtai’s printer maintenance approach is based on lifecycle care—a comprehensive and systematic maintenance methodology supported by cutting-edge tools and processes from around the world. Lifecycle care enhances equipment lifecycle value by improving production efficiency through increased uptime and reducing downtime costs.

Remote Diagnostic Services


After our debugging experts obtain on-site information about operations and malfunctions from the remote system, they can provide timely and accurate troubleshooting diagnoses and guidance, enabling the printing press to resume operation as soon as possible. For the vast majority of equipment failures, our domestic after-sales engineers are fully capable of providing solutions.

Contact Us

Postal code: 201801

Address: Building D, No. 2762 Bao'an Highway, Jiading District, Shanghai

Still deciding? If you’re interested,Please contact us!